Shipping Policy

Shipping Policy – NcGhiak™ ☕🚚

At NcGhiak™, we want shipping for our coffee goods to be clear, reliable, and easy to track. This policy explains how we prepare orders, arrange shipment, and provide tracking updates until your package reaches the delivery address entered at checkout.

Order Processing Time

Once payment has been confirmed, most orders are packed and prepared for shipment within 1 to 3 working days. Processing may take longer during holidays, promotional periods, seasonal rushes, or other times with higher order volume.

Estimated Delivery Time

After your order has been shipped, delivery usually takes 10 to 20 business days. Actual arrival times may vary depending on your location, the shipping carrier, weather conditions, carrier delays, heavy parcel volume, or other unexpected situations.

Tracking Your Package

When your package is shipped, we will send a confirmation email with tracking details. You can use the tracking number in that email to follow your order while it is in transit.

Shipping Address Information

Please check that your shipping address is accurate and complete before placing your order. NcGhiak™ is not responsible for delayed, lost, or undeliverable packages caused by incorrect or incomplete address information.

If you need to update your shipping address after submitting an order, please contact our customer support team as soon as possible. We will do our best to assist before shipment, but address changes may not be available once order processing has started.

Contact Information 📬

Company Name: BLACK CROW COFFEE ROASTERS LLC
Business Address: 2157 1st Avenue South, St. Petersburg, FL 33701, USA
Phone: 727-580-7200
Email: service@ncghiak.com